Lead dispatch software, built by operators who run on it every day.
Opus automatically routes every web and phone enquiry to the right operator, so no lead sits waiting while your customer books someone else.
Every lead you route by hand is a lead you’re at risk of losing.
Most multi-operator service businesses still distribute jobs the slow way: phone calls, group SMS, spreadsheets, or a generic CRM that doesn’t understand territories. Every minute a lead sits unassigned, the customer is contacting someone else. The job goes to whoever responds first, not whoever’s best placed to do it.
Opus pays for itself in time saved.
Less admin time
No more manually reading enquiries and working out who should get them. Opus collects every web and phone enquiry, applies your rules, and assigns the job for you.
Faster client response
The moment an operator accepts, your customer gets an email from that operator with their details. Both sides are introduced and paired in seconds, while the lead is still hot.
Faster operator allocation
Jobs reach the right operator instantly by email and SMS, with full customer details and a one-tap Google Maps link. No ring-around, no waiting to see who’s free.
See how Opus works in 90 seconds
From enquiry to assigned job to a paired operator and customer. Watch the whole flow.
Explainer video coming soon
How it works
1
Enquiry comes in
From your existing website forms or by phone. Opus collects and aggregates them all in one place.
2
Opus matches it
It geocodes the address and assigns the job to the right operator by territory: location, service, skill and availability.
3
No one in that suburb?
Opus widens to the surrounding region and releases the job up for grabs to the nearest operators to claim.
4
Operator accepts
The customer is emailed the operator’s details instantly, and the operator runs the job from the Opus mobile app.
If you dispatch work by geography, Opus fits.
Franchise networks
Route leads to the right franchisee by territory, with full visibility across your whole network.
Multi-van service businesses
From a few vans upwards: cleaning, detailing, pest control, lawn care, trades. Get the right job to the right crew.
Distributed providers
Anyone assigning clients to people by location, even a personal-training network allocating clients to local trainers.
We don’t just sell Opus. We run our businesses on it.
Opus has dispatched jobs every day for over a decade across real, operating service networks, including Housework Heroes and United Home Services in home cleaning, and Car Care Australia in mobile detailing. It wasn’t built in a lab to a spec. It was built by operators to solve a problem we had ourselves, and refined over more than 10 years of live, daily use.
Works with the tools you already use
Opus connects to Google Maps, Mailchimp and accounting packages, and drops web forms straight onto your existing website. A new API to connect Opus with GoHighLevel and other CRMs is in active development.
See Opus running on a live network.
A 20-minute discovery call on one of our own businesses. No slides, just the system doing the job.