Permanently Disabling a Franchise

If you wish to permanently disable a Franchise follow the following steps;

  1. Ensure the Franchise & Franchise Operator are fully enabled and ACTIVE.  They must not Temporarily Disabled.
  2. Permanently Disable the Franchise
  3. Permanently Disable the Operator – as the franchise is disabled, the outgoing franchisee will be sitting under the OPERATORS tab.

Once an Operator is Permanently Disabled, their email can be used for a new user (an email address can only be assigned to one person on Opus)

Please follow these instructions carefully as they cannot be undone and will therefore sit on the system.

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